Comments

Comments for Cooper Medical Supplies Pulse Ox Store

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Comments Left for Cooper Medical Supplies

Thank You to everyone for your business. I appreciate your feedback and will use all comments, negative or positive, to make your experience with Cooper Medical Supplies as easy as possible

For the most up to date comments search for pulseoxstore or cooper medical on cpaptalk.com

or sleepguide.com

3/29/14
by: B.C.

Thanks so much for your quick and comprehensive response. If you ever need an endorser for your services, I would be happy to volunteer.

3/10/14
by: G.W.

You couldn't imagine how pleased I was when I found that I could download the sw for my 50E. I bought it a few years ago, moved, new computer, lost the sw.......I thought I was doomed. Then I went to your site and there it was. That is awesome customer service and support. Thank you very much !

2/22/13
by: K.H.

Got the port thing sorted and its now working. Sending you a HUGE thank you from across the Atlantic!

2/10/14
by: R.A.

I'm glad I learned about your business from CPAPtalk.com. The participants posting on that forum expressed confidence that you would work with customers to solve problems that may arise. I see their confidence in you is deserved.

1/6/14
by: T.H.

Thanks for the great customer service!

1/6/14
by: M.C.

Thanks Kevin you have been a big help!

1/3/14
by: Robert

Thank you so much Kevin! Excellent customer service!

12/28/14
by: Peter

Kevin, Thank you again for your customer service!

12/21/13
by: C.N.

Thank you so much for your reply. I got your information from CPAPTALK.com and they highly recommended your company.

12/18/13
by: B.C.

Thanks so much for all the useful information!

12/17/13
by: ODG

You folks are SOOOO easy to deal with- thanks

12/4/13
by: A.A.

I was pleased with your prompt service. You responded to my order almost immediately and followed it the next day with a shipping notification. Had it not been over the weekend, the box would have been at my local post office in roughly 48 hours. That was good service from start to finish. Thank you very much, and I will have no problem recommending your business to someone else if ever the need arises.

11/27/13
by: C.H.

Thanks for your very fast shipping!

10/24/13
by: K.L.

Thank you for your help Kevin, I could not ask for more

10/7/13
by:O.G.D.

By the way- It is SOOO nice to be dealing with a real person

10/6/13
by:L.B.

You are a very good Buisness man. You are concerned about keeping your customers happy. If I could recommend you I will. Thank you and God Bless

9/27/13
by:G.S.

Thank you Kevin for the highest level of customer service that you have provided throughout this experience.

9/6/13
by: G.B.

Thank you, Kevin, for your very helpful and informative reply!!!

9/3/13
by: J.M.

Once again, thanks a lot for the help and keep up the great work- it's very appreciated!

7/25/13
by: S.T.

Thank you so much for all of the wonderful and expeditious updates. They are much appreciated.

7/21/13
by: D.K.

Love your site, *extremely* helpful.

7/14/13
by: R.K.

Just wanted to say thank you for your excellent service. Your courtesy and patience make you stand out. I posted a favorable review on cpaptalk.com on July 8th on this thread: http://www.cpaptalk.com/viewtopic.php?f=1&t=89066

6/27/13
by: R.D.

Thanks for being so quick with the refund. I will definitely refer you to friends and family.

6/27/13
by: C.C.

I appreciate your help and quick response. Thanks!

6/25/13
by: R.O

I really appreciate your great customer service. It's so rare to find someone who provides such great support.

6/18/23
by: D.B.

I just received the oximeters and I wanted to thank you again for the quick service .It was a pleasure doing business with you.

6/13/13
by: D.R.

Thanks for the info, update and fast shipping.

6/2/13
by: J.M.

THANKS!!! for going over and above the call of duty.

6/1/13
by: J.M.

Thanks again for the help with the shipping, and also for the extra info on assembly and software.

5/29/13
by: B.M.

Thank you again for the great service!

5/26/13
by: L.H.

Thank you so much for the quick reply!!! Again, thank you for taking your time to help me with my purchase.

5/25/13
by: J.H.

Thank you very much for all of your help!

5/23/13
by: K.L.

Just a quick note to let you know that the oximeter arrived in the mail today...yay!!! It's working fine and exactly what I needed. thank you for the great service and looking into the matter for me of locating it.

5/21/13
by: H.M.

Thank you so much for everything!

5/15/13
by: B.R.

Once again I thank you for your help on this- you have been great in that area. You have done more support than most companies would ever do and I respect you for this and will still recommend your company highly.

5/30/13
by: Jan

Thanks for the speedy delivery!

4/27/13
by: R.C.

Thanks for great service.

4/27/13
by: K.M.

Thanks, Kevin! I appreciate the fast service and the attachments :-) I read about your site on cpaptalk.com where they speak very highly of you and your service. I agree!

4/19/13
by:J.W.

I want you thank you for all you have done for me and the CPAP community, and hope your business venture soars.

4/18/13
by: R.G.

So far I have recommended your company to two friends. I really appreciate your follow-up.

4/18/13
by: A.H.

We really appreciated your valuable time and expertise. I am recommending your product around, and hope you can generate many more sales on this great product.

4/17/13
by: J.W.

Thank you for the information!

4/14/13
by: D.L.

Thanks again for your help. I really appreciate it.

4/10/13
by: H.M.

We really appreciate your hard work and dedication to our shared clients. Thank you again for your loyalty.

4/9/13
by: D.B.

Your customer service exceeds expectations. Do you have any business cards, possibly with the recording oximeter referenced on the back side? I'd like to spread the gospel-I've already started.

4/3/13
by: J.W.

Thanks again for all of your hard work.

3/31/13
by: J.C.

Thanks for your help -- you are one of the good guys.

3/29/13
by: F.K.

Amazing customer service.

3/28/13
by: H.C.

Again, deepest gratitude for the thorough answers! You clearly take your customers questions and concerns seriously. It will be my pleasure to do business with you!

3/26/13
by: J.E.

You guys are great!!!

3/24/13
by: J.W.

Thank you so much. Installing the program that you just sent me a link to, after following your instructions, fixed the problem. Thanks for all of your help. I appreciate it.

3/22/13
by: B.B.

Thank you for the quick shipping.

3/19/13
by: F.H.

Thank you very much for answering me and helping me.

2/22/13
by: H.M.

The vendor we have been using for electric lift recliners is Kevin Cooper, he is absolutely amazing!

2/10/13
by: M.B.

Thanks for your quick response.

2/10/13
by: I.P.

You and your website are much appreciated.

2/2/13
by: M.D

Thank you so much!

2/5/13
by: B.L.

Thanks very much Kevin, you are a good person to do business with!

1/11/13
by: M.R.

Thank you for your prompt and informational response. Take care

12/5/12
by: M.M.

Thank you so very much for your assistance, seldom seen any more.

12/3/12
by: P.J.

Outstanding customer service. Thank you VERY MUCH for the fast, thorough information and the fast shipping as well!

11/16/12
by: Anonymous

I bought a oximeter from you several weeks ago. I used it last night for the first time. I found the instructions you have written invaluable, you certainly deserve the great reputation you have. Thank You!!!

11/12/12
by: W.E.

When I checked my E-mail last night I could not believe that I received an answer that fast!

11/12/12
by: H.G.

Thanks you for your excellent service.

11/7/12
by: D.S.

Thank you very much. When I receive the new one I will send the one I have back. Thanks for your good customer service.

10/2/12
by: W.M.

Kevin, I'm impressed. Thank you for all of that information and the opportunity to become familiar with my new recording oximeter before it arrives.

9/23/12
by: M.H.

Thank you again for your help. I will make sure to spread the word about your wonderful service!

9/22/12
by: D.B.

Kevin -- I can't thank you enough for all the information you have provided.

9/20/12
by: Mark

Thank you very much for your thorough response.

9/20/12
by: D.B.

Kevin -- thank you very much for the information; I appreciate the time you spent on this advice/help.

9/11/12
by: R.W.

Kevin: Thank you for your prompt shipment of the CMS-50D. Nice unit, once I get the hang of it. Thank you, too, especially for your on-line instructions. They are a real life-saver compared to what comes with the unit.

8/29/12
by: M.C.

Great, thanks for your updates and the software information sent previously. I appreciate it.

8/18/12
by: B.E.

Kevin - I would have paid a little more to get your customer service and I will take any opportunity to tell others about how great you are.

8/12/12
by: Steve

You have a very informative web site and it has been very helpful. Thanks for the great service.

8/4/12
by: B.C.

Thank you for your diligence, Kevin. I wish you the best and I will recommend you to all my sleep apnea associates.

7/26/12
by: R.G.

Just placed the order. Your website is the most informative and easily navigable of all I have surfed.

7/3/12
by: N.S.

Thanks for the personal service Kevin ! That is why I do business in the USA !

6/30/12
by: B.M.

I got my oximeter today, works really good. And price is nice and cheap too :)

6/3/12
by: B.W.

I love the recording pulse oximeter and software you sent me. What a cool device.

6/7/12
by: Anonymous

Thank you very much for your thoughtful and thorough reply. I not only read it, but understood it completely. It was very informative.

5/13/12
by: E.T.

Thanks Kevin. I appreciate the follow-up...good customer service!

5/5/12
by: D.W.

Once again, you proved your professionalism. I am very thankful I paid a few bucks more and bought from you. It has made all the difference. Thank you for your help.

4/27/12
by: D.W.

THANK YOU VERY MUCH FOR THE FAST RESPONSE!! I am not used to the type of CUSTOMER SERVICE I have gotten from your Company. Most of the time it is a automatic computer response that informs one that someone will be in contact with you within 24 to 48 hours.

4/24/12
by: J.R.

Great service, Thank you!

4/17/12
by: R.D.

Thank you very much for your prompt response!

4/13/12
by: S.H.

Thanks for the prompt service!

2/28/12
by: T.M.

Thank you very much for your quick response. I appreciate it!

2/27/12
by: J.C.

You were very good to give as much help as you did. It was much appreciated. You certainly work hard for your customers! Hope your business continues to grow and grow - can't see how it wouldn't with such great customer support!

2/17/12
by: P.D.

Many thanks for all your help, the quick service on your end, It's always been a pleasure doing business with you.

12/16/11
by: B.T.

Thanks for your business professionalism Kevin. I really appreciate that

12/8/11
by: P.D.

Thanks again for your many hours of help.

10/2/11
by: M.R.

Thanks for all your help.

9/20/11
by: A.S.

It's good of you to keep me so well informed. Great service!

9/20/11
by:

The pulseoxstore has some good instructions and tips.

9/18/11
by: S.R.

Thank you very much.

9/14/11
by:

Pulseoxstore is a good supplier.

9/13/11
by: P.D.

Much appreciated Kevin. I owe you a favor for all this!

9/13/11
by: J.M.

Kevin I really appreciate your help and good advice......

9/13/11
by: J.M.

I received my GoLite yesterday. All I can say is wow! Looks brand new. Thank you,

9/8/11
by: P.D.

Thanks again for the great service.

9/5/11
by: M.R.

Thanks for ALL your help and interest.

8/27/11
by: D.G.

I am impress(ed) with the pulseoxstore and their response and would recommend them to everyone for their helpfulness and support. I did not purchase my machine from Kevin and the people I bought from said is was not their problem pretty much telling be to "go pound sand".

8/26/11
by: C.E.

Thanks, it looks great!

8/26/11
by: J.M.

THANKS A BUNCH!!!

8/20/11
by: L.P.

Got the pulse-ox -- thanks! love the smaller finger sensor they're sending out. Everyone loved the pedometers and said to say thanks!

8/17/11
by: F.W.

Kevin, Thanks again for your help.

8/15/11
by: P.D.

Many thanks for your quick replies to my questions, and for the shipping upgrade. It's a big help to get it today. I'm going to show this off around the hospital and to the doctors I'm seeing tomorrow - bet they'll be as impressed as I am.

8/13/11
by: D.P.

Thanks very much for the super service.

8/13/11
by: J.M.

Hello Kevin...the oximeter arrived in good shape and I gave it a go last night....I think it is great.....

7/26/11
by: E.C.

Kevin, Thanks for the super quick shipping!

7/25/11
by: C.W.

Kevin, Thank you so much - really! Have told others about your co. online too :-)...

7/20/11
by: K.N.

Again, many thanks for the assistance. You've been more than kind to take the time.

7/19/11
by: E.W.

I really appreciate your great and efficient service.

7/18/11
by: L.S.

Thanks again! If you know an online review spot I can leave a good word for you and your products, please send me a link.

7/15/11
by: E.F.

Kevin, Thank you for being so helpful.

7/13/11
by: K.N.

Thanks for a great web site and your commitment to assisting those with Windows 7 problems and the SpO2 software.

6/26/11
by: C.W.

Thanks very much,

6/22/11
by: A.L.

I got the Contec CMS-50f wrist pulse oximeter from Cooper Medical Supply in Sommerville, GA. Kevin the owner was great. He even helped me with the necessary paperwork to file with my FSA(Flex spending account). His shipping was super fast. About three days to me in South Carolina.

6/20/11
by: B.G.

thx Kevin for nice response.

6/16/11
by: A.C.

Thank you, and I appreciate all the effort you have extended for me.

6/13/11
by: J.P.

Wow you are so nice and I thought you were a woman and here you are a he. Bless your heart you have been so nice.

6/12/11
by: A.L.

Kevin, Thank you very much. My pulse oximeter arrived yesterday and I used it last night. I love it! I had no problems getting it all set up and the software installed. I read my data this morning. Thank you again,

6/10/11
by: D.S.

Yes that worked. Thanks very much. ... This has been a great help.

6/2/11
by: E.B.

Thanks for the info Kevin.

5/31/11
by: B.P.

Hi Kevin, Thanks for the lengthy and informative answer.

5/31/11
by: E.B.

Kevin, The CMS-50D arrived today and I assume the pedometer included is a gift, Thank You!

5/31/11
by: D.Z.

Just a note to tell you that my CMS50D arrived today. As we are facing a postal strike here in Canada this week, I'm glad it arrived just in time! I downloaded all the software from your website and tried the unit out. I'm very pleased with the results, especially considering the modest price. The unit downloaded it's records to my Windows 7-64bit PC, and printed out a report with no problems. Thank you for the excellent service and what appears to be a very good value for a personal oximeter.

5/19/11
by: J.C.

Thanks for the info!

5/16/11
by:

A number of people here are pleased with Pulseoxstore, owned by a forum member. Particularly if something isn't right or there's trouble with the software, he's diligent about after-sales support.

5/11/11
by: N.C.

That was quick.

4/26/11
by: B.L.

Mr. Cooper, Thank you so much. It finally works. I followed the instructions you just sent and it works perfect. I appreciate so much your continued work and updates. Thanks again.

4/13/11
by: F.N.

I have received the device -- that was quick! Looking forward to monitoring my sleep... Thanks!

3/27/11
by: V.M.

Thanks so much for the assistance.

3/27/11
by: C.C.

Hi Kevin, Thank you for your concern. I also meant to compliment you on your downloading (uploading?) directions that I got from your site. The instructions are very clear and they worked like a charm for me on the XP machine. Now that I've been using the excellent little CMS-50E device for awhile, it seems intuitive to use. But w/out your instructions I would have been a mess, probably. I had initially been concerned that it would fall off my finger or be too tight. Neither has been the case. I believe it was engineered very well for comfort and stability.

3/14/11
by: E.D.

Kevin, You are one nice guy to have remembered this issue. Your kindness and eagerness to help will not soon be forgotten.

3/9/11
by: L.S.

Thanks for the info, Kevin.

3/7/11
by: P.R.

Also thank you for the batteries. I'm sure this will help us sleep better.

3/7/11
by: C.C.

Thank you so much for your prompt response. I learned of you and your business on CPAPTalk forum and I must say that your high regard by folks there is born out by your response.

3/6/11
by: J.C.

AWESOME ! - That's my feeling about your response - thorough, thoughtful, and much appreciated... I appreciate your responsiveness. Many Thanks.

3/4/11
by: J.B.

Thank you. The cable arrived today and everything works perfect.

3/4/11
by: S.V.

Thanks kindly . Thanks for your promptness.

3/3/11
by: R.W.

Thank you for the prompt and informative reply.

3/2/11
by: J.W.

Hi Kevin, Thanks for all the information.

2/9/11
by: S.W.

Thank you very much.

2/9/11
by: J.B.

Kevin, Thanks for all your help. Just so you know, your reputation and the fact you have posted on CPAPtalk.com is the reason I decided to order from you. Everything I've read shows that you give great attention to your customer's, and that shows in this transaction and in the past. I had read about the problems with the new software, and how you had helped others with the old. I've also heard much about the supplemental manual you've developed. In short, thanks for looking out for your customers, and I'll be glad to share my experience with anyone that is interested in the products you sell.

2/8/11
by: C.B.

Thank you , Kevin. I will recommend you to others.

2/1/11
by: K.H.

I received it. I will send you some more business. Thank you. God Bless!

1/28/11
by:

Thanks for your quick reply pulseoxstore! I am up and running.

1/27/11
by: J.R.

Thank you so much.

1/13/11
by: I.P.

I appreciate all your help with this order, return, etc. I will recommend your company when I have the opportunity. And I will use your company again when the occasion arises.

1/13/11
by: R.C.

Thank you very much Kevin.

1/12/11
by: R.C.

I need to say too, that Kevin Cooper the owner gives a more than excellent after sale service and I found the prices very good too.

12/30/10
by: N.T.

Thank you for investing so much effort in attempting to resolve this problem. Thanks for the great customer service.

12/20/10
by: N.T.

Excellent service, Kevin! Cooper Medical Supplies has my highest recommendation.

12/17/10
by: N.T.

Cooper Medical Supplies is certainly going above and beyond the call of duty!

12/12/10
by: R.C.

Kevin Cooper the owner gives a more than excellent after sale service and I found the prices very good too.

11/21/10
by: S.C.

The unit was purchased from a China website and was received 4 days ago. We don't think they will do any thing for us.I've been reading that I should have purchased from you because of your service. I'm finding out how important that is.

11/9/10
by: K.H.

Just to say thank you for your fantastic easy-to-understand instructions on your website.

11/8/10
by: R.C.

Kevin is a very kind person. I bought my oximeter from him and I need to say that I wish all the sellers would be at least a bit like him, more than excellent care. Thanks Kevin.

11/8/10
by:

Kevin is without a doubt the most helpful person I have met on the internet. He goes way above and beyond every time you need him.

10/25/10
by: W.H.

Thank you for the timely updates, and fast service!

10/25/10
by: M.H.

I am amazed and impressed by your helpfulness. Thank you!

10/24/10
by: D.O.

Thanks. I appreciate the personal touch. I can see why you are highly recommended on cpaptalk.

10/16/10
by: P.R.

Kevin, You are truly a prince! Thanks so much for this...Appreciate this service more than I can say.

10/16/10
by: C.C.

I received the oximeter yesterday. Thank you for the prompt service.

10/9/10
by: D.C.

Thanks very much. I really appreciate everything you have done to try to help.

10/2/10
by: D.C.

You have been extraordinarily helpful in offering alternatives, and I sincerely appreciate it.

9/30/10
by: J.H.

I bought mine from Cooper Medical Supply, so I could find a human if I needed help, good people are hard to find. They go out of their way to help their customers.

9/29/10
by: G.W.

Ty in advance. Impressive customer service.

9/26/10
by: D.C.

Kevin from pulseoxstore.com has been TERRIFIC in working with me.

9/25/10
by: J.B.

Kevin Cooper (pulseoxstore.com) provides wonderful support for the ConTec CMS-50 models.

9/24/10
by:

I have spent some time looking around on the internet for a downloadable oximeter. So far your site has been the absolute best to use. I quickly was able to see what I was interested in. I have not made a purchase from anyone as of yet. But I will bookmark your site and if anyone ask me where they should look I will tell them about your site. Lots of information on each item. And not so many items as to confuse you with an overload of facts. Thanks you have help pick up my day. Keep the wonderful work on your site going.

9/24/10
by:

Kevin- now that I know about your biz (and your GREAT customer service) I look forward to spending my money at your store in the future. Luckily this time, you saved me from learning an expensive lesson from buying off ebay that doesn't offer the service you do. Thanks again for all you do for the followers of this forum.

9/23/10
by:

I will be shopping at the pulseoxstore in the future (probably will anyway just because they obviously care enough to help everyone)...online customer service like this is awesome!

9/14/10
by: T.C.

Wow.. I did not expect to get an email from you today.. I thought it would take a few days to get back to me. I have heard alot of good reviews about you and your company. It was 100% positive.

9/9/10
by: E.P.

I got a new cms50f from kevin cooper, (coopermedicalsupplies) gosh, what a nice and very helpful guy. talk about customer service! (over and aboard the usual) Very pleasant experience, and he was sooooooooooo willing to help

9/9/10
by: E.P.

We received the wrist oximeter, thank you! and that was very sweet of you to refund the shipping.. You didn't have to do that, but you are such a good guy, I hope your business explodes with customers with service like that!

9/9/10
by: E.P.

This is a cool little fella! I'm going to post my graphs at cpaptalk soon! Thanks for all your help Kevin!

9/4/10
by: D.M.

Thanks for your support on this.

9/2/10
by: M.M.

Thanks for following up. I just looked on your website and saw that you already have noted the products that have latex. Great!

8/27/10
by: S.P.

Thanks again for your excellent attention to customer satisfaction. I hope to do business with you in the future.

8/27/10
by: E.P.

Thanks a ton for getting back to me so fast! This is great information.

8/26/10
by: K.F.

I purchased mine from : http://pulseoxstore.com. Kevin is a good guy to deal with. I am just a satisfied customer.

8/24/10
by: F.L.

Thanks for all the information...I had no problem purchas(ing) the unit from you, and you are doing a fabulous job to satisf(y) your customer. I surely will recommend you to my friends.

8/22/10
by: J.B.

I just bought this one from Kevin, I am 100% pleased with this product and his service.

8/21/10
by: J.B.

I bought the CMS50E, from Cooper Medical Supply, as I wanted someone I could count on, it arrived safe and on time. (Super Fast).

8/17/10
by: S.P.

Hi, Thank you for your quick response and great customer service. It's very refreshing and just the way I treat my customers too

8/17/10
by: B.S.

I received my CMS-50E yesterday. Outstanding service! Thank you. Today I installed the included software and uploaded data to it as a trial.

8/1410
by: B.S.

Thanks for such excellent service.

8/12/10
by: D.M.

OUTSTANDING seller - excellent communications re both product, software and delivery, excellent turn-around time, product arrived less than 72 hrs after order placed. Highly recommend.

8/10/10
by: J.W.

Thank you very much for the instructions and the software download.

8/10/10
by: T.U.

Very cool of you, Kevin. I'm just sorry I purchased my oximeter elsewhere before learning about your uniquely awesome customer service.

8/7/10
by: J.H.

Fast shipping, great communication, I wouldn't hesitate to do business with Kevin.

7/22/10
by: R.C.

I wish I could have this kind of service from all the places where I buy equipment. Really a super service, I highly recommend to buy from Mr. Cooper. I'm sure you will have help with everything that you would need...

7/22/10
by: B.L.

I bought the CMS50+ oximeter from him. When I couldn't get it to upload data to my computer, I emailed him the symptoms. He emailed the company, determined the unit was defective, sent me a new unit and prepaid box to return the defective one, all in the same day.

7/22/10
by: J.R.

Thank you, Kevin. I appreciate your email regarding the shipment of my order and the possible software issue. Your good customer service and competitive pricing is a real plus in my book.

7/14/10
by: B.L.

Kevin, your after-sale care for your customers is terrific. Thanks so much.

7/11/10
by: B.L.

The instructions that come with the machine are almost useless. I'm glad you are working on a supplement. Elaborated and edited it could help a lot of people.

7/9/10
by: B.H.

Thanks again for your prompt help! I was pretty bummed out when my problems occurred just before the weekend and didn't expect to get any help for a few days, so was especially impressed with the trouble you went to in setting up and testing the problem and providing clear instructions so quickly on a Friday night! I was a sales engineer before retiring and appreciate you as the kind of attentive, responsive and ethical vendor the world needs more of! I would gladly recommend anyone needing pulse oximetry to contact you.

7/6/10
by: B.H.

THANKS FOR THE PROMPT DELIVERY. THE OXIMETER IS EXCELLENT.

7/2/10
by: S.W.

Thanks again for your great customer service.

7/2/10
by: S.W.

I received my Oximeter yesterday and I really appreciate your prompt service. Thanks again for your excellent service. I will certainly recommend you to my contacts.

7/1/10
by: J.H.

Anyway, the new (old?) software you now have on your pulseox web site appears to have fixed my issues. Thanks for your efforts Kevin!


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